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ABOUT US:
Aspetto.com is located in the Orange County, CA area. We are an internet based company that specializes in Italian novelty items and Italian T-shirts.
Credit Card Policy:
Please be aware that your credit card is charged the second you please your order. If an order is placed on back-order the charge has already been applied to your credit card.
WARRANTY / RETURN POLICY:
Aspetto.com stands behind every product sold!! When you receive your order, please inspect it carefully and contact us if there are any problems. We will exchange your item for the same item, or an in-store credit. There are No Cash Refunds no exceptions. To receive credit for a returned item, you must contact us within 3-days of receiving the shipment. We will issue a return authorization number. You must have a RAN number for the return. Item must be returned before new item will ship. All return postage is paid by customer unless we inform you of a postage refund / credit. If package is returned by customer or refused the shipping and handling charges are not refundable.
SORRY WE CANNOT REFUND SHIPPING AND HANDLING CHARGES, OR RETURN POSTAGE.
NOTE: Music and other CD’s are only returnable for the same CD. If you would receive a defective CD, we will stand behind the product by exchanging it with the same CD title you originally purchased. Personalized items cannot be canceled nor returned, but will be replaced if there is a spelling error we made versus what you submitted for print.
Aspetto.com is not responsible for items damaged due to improper care or misuse of any item. Please read all warnings, information tags and garment care tags to ensure that damage or shrinkage does not occur.
To arrange a return, please contact us by E-mail: sales@Aspetto.com
Include your name, invoice number, and a detailed explanation of the problem. We will contact you with a return authorization number and a return address. Shipping and handling charges are not refundable, however we will cover the additional shipping fees if we are sending you a replacement due to a damaged product. There will be a 10% restocking fee for all returned items no exceptions.
SHIPPING POLICY:
Aspetto.com utilizes the US Postal Service, Priority Mail Service to ensure that your order arrives promptly. For large orders, we reserve the right to utilize alternate shipping services when necessary due to package weight or size. International customers are subject to additional shipping fees based on the weight and destination of the order. Shipping charges are destination. International customers are responsible for ALL fees and taxes imposed by customs. If an international shipment is returned back to us because it was refused, or you will not pay the fees through customs, we will not refund the shipping charges for the order and a 15% restocking fee will be applied.
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